HiDefServers.com is a division of VPLS Inc.. Our goal is to sell high bandwidth packages while offering the unparalleled support provided by VPLS Technical Assistance Centers or vTAC's. Our shared managed unmetered servers are unlike other companies where all 100Mbps servers share the same 100Mbps internet connection uplink. Our uplinks are tailored for maximum performance. We constantly monitor and add additional capacity to our switches which have a minimum of 1Gbps per 40 ports. We use Brocade (formerly Foundry Networks) and Cisco Systems switches with dedicated VLAN's for every server. What does this mean? Less broadcast and bogus traffic floating around a flat switch and higher throughputs for your dedicated unmetered server. Other companies don't do this because the bogus crosstalk and broadcast traffic on the switch or even hub lower your connection rate!
With our unmetered managed dedicated servers you receive vTAC's Tier 1 Managed Support services in every package. This managed support plan offers automated alerting when a service or server is down. vTAC also offers enhanced Managed Support plans Tier 2 and Tier 3 with a dedicated engineer being assigned to your unmetered managed dedicated server plan. Find out more information on our managed support plans here.
We don't have peak or non peak hour traffic promotions or other gimmicks. You'll be able to push however much your selected dedicated server's hardware and network card can handle. You'll be able to push at least 20-60Mbps per month with the 100Mbps package.
We believe in keeping it simple. Our 4 dedicated server packages offer various computing power for varying demands. Many web servers don't need the high end computing power of an Intel Quad Core Xeon processor so they can go with a low power green solution like the Intel Dual Core Atom 330 or Core2Duo. Our mid range Quad Core Intel Xeon processor offers a great balance between cost and computing performance. Options are also simple, operating system: Windows or Linux, network: 100Mbps or 1Gbps, services: basic support or higher end managed services, control panel or none.
We currently have 6 datacenters:
Be sure to take a look at our network page for more information.
We do not provide any SLA's but our network is built on 99.99% redundancy. We do offer a money back guarantee for cancellations within 24 hours of receiving the server.
We have 2 staffed 24x7x365 NOC's provided by VPLS Technical Assistance Center (vTAC)
Transfer rates vary for each package as the CPU and hard drive speeds come into play. Typical rates are from 200 - 500Mbps. Click here to see a sample of an actual Crystal package 1000Mbps customer.
Transfer rates vary for each package as the CPU and hard drive speeds come into play. Typical rates are from 40 Ð 60Mbps. Click here to see a sample of an actual Organic package 100Mbps customer.
You can use our online portal at http://my.hidefservers.com or call us at 866-616-9099.
Reboot requests, network and hardware troubleshooting, remote hands, KVM over IP access, OS re-installation. Additional managed support such as priority response and a dedicated engineer are also available.
You get a /28 which as 16IP's but only 13 are useable. We don't charge you for IP's you don't use. Additional IPv4 and IPv6 addresses are also available.
We have over 10 providers and constantly add more such as: Time Warner, Savvis, Limelight, TeliaSonera, Tiscali, HE.net, Cogent. We also have a combined network capacity for over 100Gbps to the Internet.
We don't offer anything else besides shared unmetered packages. For dedicated unmetered or metered packages please see http://www.krypt.com
We use all intel processors with a mix of Dell, Intel and Supermicro motherboards.
Your server is guaranteed to be up and running within 24 hours of order verification and hardware stock. We mainly have the Organic Atom and Core2Duo's readily in stock with average build time of four hours. Plasma servers require more lead time.
